Shipping Policy

The schedule below describes how Chomps moves a confirmed order toward delivery.

Order Processing Time

Order handling begins after payment confirmation and ordinarily lasts 0-1 business day.

Order preparation is scheduled for Monday through Friday, excluding weekends and public holidays.

Purchases placed on a Saturday, Sunday, or public holiday are handled beginning the next business day.

Shipping Time

A shipped package usually reaches its destination within 3-5 business days.

A typical order takes three to six business days in total when preparation and delivery are combined.

Shipping Schedule

Processing: 0-1 business day
Delivery after shipment: 3-5 business days
Shipping days: Monday-Friday
Weekend shipping: No Saturday or Sunday shipment

Shipping Rates

The final checkout step clearly presents shipping fees, when applicable, together with any available free-shipping option.

Shipping Locations

Our shipping area is restricted to the United States, and the checkout flow lists supported destinations.

Review the destination details for completeness and accuracy before placing the order. Responsibility does not extend to delays or unsuccessful delivery arising from a customer-provided address that is wrong, incomplete, or unavailable.

Order Tracking

Shipment confirmation arrives by email, with tracking information when available. Following carrier acceptance, tracking status may not update for up to twenty-four hours.

Delivery Delays

Occasional delays are possible due to carrier disruption, weather, holiday schedules, high order volume, or an event outside our reasonable control. Once the estimated arrival window has passed, contact support for help checking the shipment.

Incorrect or Incomplete Address

Confirm the delivery address before placing the order. If a mistake or omission is discovered, notify us promptly; we will try to revise it before shipment, while changes after processing or dispatch remain unguaranteed.

Lost or Missing Packages

Should tracking report delivery while the parcel is absent, examine the delivery area and contact the carrier initially. Support can provide additional assistance when the package remains missing.